Return Policy:
If there is anything wrong with any product, you can contact us and we will take care of it. If there is an issue with the order that was because of a lab error, you can let us know within 30 days and we will replace it or refund 100% of the product's purchase price. This includes any issues that happen during shipping.
Email us at: [email protected] for issues concerning a return.
To request a refund, please provide the following:
- Order number
- Item description
- Brief explanation as to why you would like a refund
Or directly contact Zenfolio Customer Service:
Our goal is 100% customer satisfaction. If you are not happy with the quality of your printed order, contact us within 30 days and we will reprint it free of charge.
To request a refund, please contact Customer Support and provide the following:
- Order number
- Item description
- Brief explanation as to why you would like a refund
PURCHASED PHOTOGRAPHS ARE PROTECTED BY COPYRIGHT AS THE INTELLECTUAL PROPERTY OF ERIC THOME, FOUNDER OF OCCIDENTAL PHOTOGRAPHY LLC. NO COMMERCIAL USE OF PHOTOGRAPHS OR CONTENT ON THIS WEBSITE IS PERMITTED.
NO REPRODUCTION, DISTRIBUTION, PUBLIC DISPLAYING, OR DERIVATIVES OF ANY KIND ARE LEGAL, ONLY THE PRINTED PRODUCT BELONGS TO THE PURCHASER.
All material on this website belongs to the author and copyright holder, Eric T. Thome of Occidental Photography LLC, unless otherwise noted. Copyrighted original material includes content, photographs (registered with the United States Copyright Office, a department of the Library of Congress), text and the Occidental Photography logo (registered with the United States Patent & Trademark Office).
