Return Policy:

If there is anything wrong with any product, you can contact us and we will take care of it.  If there is an issue with the order that was because of a lab error, you can let us know within 30 days and we will replace it or refund 100% of the product's purchase price.  This includes any issues that happen during shipping.

Email us at: occidentalphoto@icloud.com for issues concerning a return.

 

Or directly contact Zenfolio Customer Service: 

Our goal is 100% customer satisfaction.  If you are not happy with the quality of your printed order, contact us within 30 days and we will reprint it free of charge.

To request a refund, please contact Customer Support and provide the following:

  • Order number

  • Item description

  • Brief explanation as to why you would like a refund