If there is anything wrong with any product, you can contact us and we will take care of it. If there is an issue with the order that was because of a lab error, you can let us know within 30 days and we will replace it or refund 100% of the product's purchase price. This includes any issues that happen during shipping.
Email us at: firstname.lastname@example.org for issues concerning a return.
Or directly contact Zenfolio Customer Service:
Our goal is 100% customer satisfaction. If you are not happy with the quality of your printed order, contact us within 30 days and we will reprint it free of charge.
To request a refund, please contact Customer Support and provide the following:
Brief explanation as to why you would like a refund